Retail Sales and Customer Service Associate (Full Time) - Singapore

Sgp - Singapore - Retail Branch Locationmid

Customer SupportCustomer Service Representative

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Quick Summary

Key Responsibilities

Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner. Welcoming customers,

Technical Tools

Customer SupportCustomer Service Representative

Responsibilities

~1 min read

As a Retail Sales and Customer Service Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.

Key responsibilities include:

→Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
→Welcoming customers, providing them with guidance & help in processing their transactions.
→Cash handling and maintaining cash register operations including reports using MS Office tools.
→Work collaboratively with a supportive team to meet operational and performance targets.

Requirements

~1 min read

0-2 yrs of customer service experience (preferably in financial services or retail).
Experience in cash management is preferred.
Good communication skills.
Fluency in English – additional languages are a strong advantage.
Experience in currency exchange is a plus.
Basic work experience with MS Office tools (MS Excel, Word, Outlook)
Can work on weekends.

What We Offer

~2 min read

You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include:

✓Annual Leave, Sick leave and Maternity / Paternity leave

✓Global Recognition and Rewards Programs

✓Group Life Policy and Group Medical Policy

✓Referral Program

✓Employee Assistance Programs

✓Employee Wellness