Commercial & Industrial Operations Manager

United States·St Helensmid

OperationsOperations Manager

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Quick Summary

Key Responsibilities

Leadership: Mission, Vision, Core Values and V/TO Alignment: Ensure all team members are aligned with the company’s mission, vision, core values, V/TO and operational goals.

Requirements Summary

Implement and maintain regular cadence of L10’s, 121’s and quarterly conversations with direct reports to drive right person/right seat, drive retention and engagement and ensure alignment,

Technical Tools

OperationsOperations Manager

We are looking for a skilled Commercial and Industrial Operations Manager to optimize operations for efficiency and profitability. You will develop strategies, drive process improvement, and lead a team to success.

Optimize commercial and industrial operations
Develop strategies for efficiency and profitability
Drive process improvement initiatives
Lead and mentor operations team

What We Offer

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✓Medical, Dental, Vision, RX, Optional FSA

✓Optional Medical Waive Bonus

✓Company paid Life Insurance, Short Term & Long Term Disability, and AD&D

✓401(k) with a generous company match

✓Paid Time Off, 120 hours per year

✓7 Paid Holidays

✓Working Holiday Pay

✓Volunteer Employee Program – get paid to volunteer!

✓Employee Fuel Discount Account

✓Wellness Program Incentives

✓Recognition & Reward Program

✓Team Member Referral Bonus

The Commercial and Industrial (C & I) Operations Manager is responsible for overseeing and managing daily operations efficiently, accurately and safely in a high volume and fast paced distribution environment. This role includes optimizing processes, improving efficiency, ensuring compliance with regulations, managing resources, and leading a team to achieve operational excellence. This role involves utilizing Entrepreneurial Operating System (EOS) principles to ensure seamless processes, foster leadership, drive accountability, and implement effective management strategies. The ideal candidate will have a strong background in operations management, with experience in commercial and industrial settings, with a strong emphasis on transportation, distribution, cross-docking and overall warehouse management and possess the ability to drive strategic initiatives to support business growth and best practices in customer service. Responsible to consistently role model our Core Values.[RS1]

Responsibilities

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Excellent leadership skills and team management abilities.
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Strong interpersonal, written and verbal communication skills.
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Proven ability to learn quickly and adapt to changing environment; agile, flexible and resilient.
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Sense of urgency, results-driven and accountable for results.
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High level of integrity.
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Collaborative and instills same in others while getting the right things done in the right ways at the right time.
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Effective coach, mentor and advisor to develop a high performing team.
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Demonstrated aptitude for problem solving; ability to determine effective and efficient solutions for customers.
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Change champion and leader.
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Strong knowledge of industry safety regulations to ensure compliance.
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Ability to make the right, informed decisions in a fast-paced environment.
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Strong financial acumen and budget management skills.
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Demonstrated success innovating solutions to increase productivity, profitability and engagement.
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Highly organized with strong ability to assess competing demands and prioritize effectively.
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Able to work with little supervision.
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Flexible and able to work varied shifts and days to ensure connection with all direct reports.
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Ability to interact effectively with others across all organizational levels.
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Ability to operate a forklift and/or order picker in a safe and efficient manner
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Ability to keep all business and operations information confidential.

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Familiarity with modern warehousing practices, methods, and theories.
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Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
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Must be able to traverse and access all areas of the warehouse.

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
Minimum of 5-7 years of experience in operations management, preferably in commercial and industrial environments.
Experience implementing and working within an EOS framework is highly desirable.

Nice to Have

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Master’s degree preferred.

5+ years of transacting data in WMS or ERP systems.

Valid unencumbered driver’s license required.
CDL Preferred.
Ability to operate a manual/powered pallet jack or lift product – forklift license preferred.
Project Management Certification preferred.