Operations Manager - Raleigh NC

United States·RaleighManagermid

OperationsOperations Manager

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Quick Summary

Overview

One Goal, One Passion - Growth is Everything at Window Nation Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority,

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OperationsOperations Manager

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Reporting to the Regional Director, Installation Services, our Operations Manager is responsible for the overall operations of the branch installation process. This includes overseeing the profitability, pipeline management, inventory efficiency, expense control, staff development as well as hyper focus on the customer experience.

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business’s growth strategy. The candidate should be comfortable multitasking and working cross-functionally with different business functions. The ideal candidate will have previous experience in related fields.

Develop and manage the branch operational plan that meets the company’s goals and objectives.

Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability

Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators

Maintain positive customer relationships; identify, monitor, and manage customer service standards

Collaborate with the regional team to identify, develop, and implement best practices and SOPs

High school diploma, GED, or equivalent education

7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry

4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results

Valid driver’s license

Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries

Bachelor’s degree in business, operations or construction management, or related field

Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products

Knowledge of building codes, construction techniques, safety standards, and compliance requirements

Previous experience recruiting, managing, and onboarding independent contractors or installation crews

Ability to manage branch financials, including budgeting, P&L oversight, and cost control

Advanced proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)

High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus

Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions

Competitive pay and performance-based bonus opportunities: $100,000-$110,000/year

Full benefits package including medical, dental, vision, life, and 401(k) retirement options 

Paid time off 

Growth opportunities within a rapidly expanding company  

A supportive team culture where your contributions matter and craftsmanship is celebrated 

Training to help you succeed from Day One  

#LI-NB1

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Location & Eligibility

Where is the job

Raleigh, United States

On-site at the office

Who can apply

About this job

Pay per year: $85,000–$106,000 a year; 33% above the $71,656 median for Operations Manager jobs on Jobera (1,856 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 40 open jobs on Jobera.