Event Operations Associate (CDMX and GDL)

Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve.

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

• Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms.
• Coordinate event calendars, speaker scheduling, and webinar logistics.
• Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting.
• Manage event-related requests and ensure timely completion of operational tasks.

• Coordinate event materials, promotional items, shipping, and supply orders.
• Prepare attendee lists, name badges, and meeting materials.
• Research venues and vendors, obtaining availability and pricing information.
• Support onsite event setup, registration, and event breakdown as needed.

• Process vendor invoices, expense reports, and reimbursements.
• Track event expenses and support budget reconciliation activities.
• Maintain accurate event records, documentation, and administrative follow-up.

• Manage attendee data, registration records, and CRM updates.
• Maintain project workflows and update task status in project management tools.
• Track milestones, support reporting activities, and ensure data accuracy across systems.
• Assist with meeting coordination, agenda preparation, and documentation of action items.

• 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles; recent graduates with relevant internships are considered.
• Professional English proficiency (B2 or above).
• Strong attention to detail and accuracy with data entry, invoices and records.
• Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams.
• Ability to follow documented processes and manage multiple tasks in a fast-paced environment.
• Clear written and verbal communication skills.
• Customer service mindset and willingness to learn new systems quickly.
• Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred.

• AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows.