Quality Management Officer

Work4u on behalf of its client, a leading production company in the packaging industry in Greece, is looking for a Quality Management Officer.

If you are passionate about quality management, continuous improvement, and operational excellence, and you want to grow your career in an international industrial environment, then this role is for you!

📌 Location: Kalyvia, Greece
📍 Work model: On-site

Responsibilities

Management Systems

• Lead the development, implementation, and maintenance of the company’s Quality Management System (QMS).
• Ensure compliance with ISO 9001, BRC Packaging, ISCC+ and other relevant industry standards.
• Act as the primary liaison with regulatory bodies, certification agencies, and key stakeholders.
• Plan, coordinate, and supervise internal, hygiene checks, and external audits.
• Drive continuous improvement initiatives across processes, products, and services.
• Oversee corrective and preventive action programs, ensuring timely resolution and long-term effectiveness.
• Handle administrative quality management tasks and ensure accurate documentation and processing.
• Serve as a secondary contact point for customers regarding management system enquiries.

Environmental Responsibilities

• Manage environmental government reporting and permit control.
• Report on environmental performance.

Regulatory Compliance

• Follow up on regulatory requirements related to raw materials and final products in close cooperation with headquarters.
• Respond to customer enquiries regarding regulatory compliance.

Quality & Collaboration

• Collaborate effectively within a matrix organizational structure.
• Work closely with the local leadership team to strengthen the quality culture and optimize procedures.
• Manage customer complaints and implement corrective actions for continuous improvement.
• Report complaints to suppliers and follow up on resolutions.
• Prepare and monitor monthly quality KPIs.

What you bring

• Bachelor’s or Master’s degree in Quality Management, Engineering, Business Administration, or a related field, with 3–5 years of experience in quality management.
• Strong knowledge of ISO standards, regulatory requirements, auditing, process improvement, and risk management, combined with experience in change management and continuous improvement initiatives.
• Excellent communication, leadership, and stakeholder management skills, with a collaborative mindset and strong teamwork abilities.
• Analytical thinking with the ability to translate data into strategic decisions, as well as familiarity with health, safety, and environmental standards.
• Willingness to travel occasionally abroad and to other company sites.
  

What our client offers

• A key role with significant impact on organizational performance and strategy.
• Opportunities to shape and influence the company’s quality and safety culture.
• Professional development and leadership growth opportunities.
• A collaborative and international working environment with cross-functional exposure.
• Private health insurance
• Transportation expenses coverage (fuel & toll expenses)