Houston Business Operations Manager

About us 
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. 

Purpose:

The Business Operations Manager leads campus operations, employee experience, and strategic initiatives for Worley’s largest campus. Partnering closely with Houston leadership, the role aligns facilities, safety, security, technology, workplace strategy, and operational processes with business objectives. This position manages key vendor and stakeholder relationships, drives operational efficiency and financial stewardship, reduces risk, and delivers projects that improve the workplace and support business growth. The role also promotes employee engagement, continuous improvement, and a safe, productive, and high-performing workplace.

Responsibilities:

Leadership

• Provide leadership and direction for business operations, workplace services, facilities management, and employee experience programs.
• Lead cross-functional teams to execute strategic and operational initiatives across multiple business functions.
• Influence decision-making and drive alignment across regional, local, and global stakeholders without direct reporting authority.
• Foster a culture of accountability, innovation, collaboration, continuous improvement, and operational excellence.
• Serve as a trusted advisor to business leaders by providing data-driven recommendations and strategic insights.
• Mentor employees, contractors, and project teams while supporting leadership development and succession planning initiatives.
• Lead organizational change efforts associated with workplace transformation, process improvements, and business initiatives.

Strategic Planning and Execution

• Partner with executive leadership to develop and implement operational strategies aligned with business priorities and corporate objectives.
• Translate organizational goals into actionable business plans, priorities, and measurable outcomes.
• Manage a portfolio of strategic and operational initiatives from concept through implementation and post-project evaluation.

Facilities and Workplace Management

• Oversee day-to-day operations of the Houston campus, ensuring efficient management of workplace services and facilities.
• Lead workplace strategy initiatives including space planning, workplace utilization, office consolidations, renovations, and capital improvement projects.

Financial Management and Cost Optimization

• Develop, manage, and monitor a $13 M USD operational and facilities related budget.
• Support forecasting, financial planning, and expenditure management activities.
• Identify, evaluate, and execute cost reduction opportunities while maintaining service quality and operational effectiveness.

Digital Transformation and Innovation

• Champion adoption of technology, automation, artificial intelligence, and digital tools that improve efficiency and enhance employee experience.

Communications and Employee Experience

• Lead initiatives that enhance employee engagement, workplace satisfaction, collaboration, and organizational culture.
• Develop and execute internal communication strategies supporting operational programs, organizational changes, and campus initiatives.

What you will bring
Technical/Industry Experience and Qualifications Requirements: 

• Several years' experience in business operations, facilities management, workplace strategy, project management, or corporate services, ideally including large-scale facilities and workplace transformation.
• Demonstrated success leading cross - functional initiatives in complex corporate environments.
• Experience managing budgets, contracts, procurement, and vendor relationships, and supporting executive leadership with strategic planning and reporting.

Education – Qualifications, Accreditation, Training:

Required:

• Bachelor’s degree in Business, Operations Management, Construction Management, Engineering, Project Management, Facilities Management, or a related field.

Preferred:

• A proven track record of leading cross-functional initiatives and delivering measurable operational improvements and cost savings.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.

And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.