Senior solutions architect (Central)

WRITER is the AI platform built for the world’s most ambitious marketing and revenue teams, bringing the frontier of AI to the people who drive enterprise growth. With WRITER, autonomous agents work across the buyer journey, continuously executing on market signals and enterprise intelligence to grow revenue faster. Every agent action and asset is grounded in trust, built on an Enterprise Brain that unites brand, product, and company knowledge with fiduciary-grade governance and compliance.

Fortune 500 companies are transforming how they go to market with WRITER, including 3 of the top 5 US banks, 2 of the 5 largest global CPG conglomerates, and 4 of the top 5 US healthcare insurers. Founded in 2020, WRITER is backed by investors including Insight Partners, ICONIQ, Radical Ventures, Premji Invest, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Accenture, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at WRITER.com.

Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space.

This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture.

• →

  Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work

• →

  Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems

• →

  Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers

• →

  Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps

• →

  Partner closely with WRITER's product and engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs

• →

  Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions

• 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients

• Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field

• Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems

• Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership

• A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges

• A builder's mindset and a proven ability to connect deeply with customer needs, challenge the status quo with innovative AI solutions, and own the technical success and impact of client engagements