Senior Technical Program Manager-Corporate Applications

Costa Rica·EscazuRemotesenior

OperationsProject Manager

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Overview

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure.

Technical Tools

OperationsProject Manager

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are seeking an experienced and execution-oriented Senior Technical Program Manager (TPM), Corporate Applications to join the Information Technology (IT) Delivery Excellence team as a remote employee based in Costa Rica, reporting to the Director, Technical Program Management. In this role, you will be the operational backbone driving strategic technology investments across our corporate application ecosystem, spanning Finance, HR, Legal, and enterprise business systems. You will lead corporate applications portfolio governance, lead quarterly planning cycles, establish portfolio prioritization frameworks, and manage capacity planning processes to translate strategy into execution.

Responsibilities

~1 min read

→Drive end-to-end portfolio governance across corporate applications, establishing transparency, operational rigor, and alignment with executive business goals and annual operating plans
→Lead a structured quarterly planning process, including demand qualification, dependency mapping, and resource forecasting across engineering and business systems teams
→Lead portfolio prioritization, intake frameworks, and capacity planning in close partnership with business application leads, IT functional owners, and leadership
→Manage complex, high-visibility technical programs across Finance, HR, and Legal platforms from intake and scoping through design, testing, deployment, and adoption
→Champion PMO best practices and delivery workflows in Jira and Asana, while maintaining structured RAID logs and executive dashboards to ensure flawless delivery

You are an action-oriented leader with a relentless bias for action and demonstrated ownership over end-to-end technical outcomes.
You thrive in fast-paced, ambiguous environments, skilled at translating high-level business goals into structured roadmaps and decisive action.
You are a portfolio management leader who brings clarity to complex technical ecosystems through rigorous governance, prioritization, and capacity planning.
You are a collaborative cross-functional partner skilled at building alignment across distributed teams, facilitating executive SteerCos, and driving accountability.
You are an exceptional communicator who excels at distilling complex technical dependencies and program risks into clear, actionable executive insights.

Demonstrated hands-on experience leveraging modern AI tools, intelligent automation, or generative AI technologies to streamline program management workflows, reporting, and operational efficiency
6+ years of Technical Program Management or Senior Project Management experience leading enterprise applications, corporate systems, or IT portfolio implementations within high-growth technology companies
Proven track record of cutting through complexity and driving disciplined program execution from intake through production deployment
Hands-on expertise facilitating structured IT planning cycles, demand management, resource allocation models, and portfolio governance frameworks
Deep practical proficiency with modern program management and collaboration platforms, including Asana, Jira, Confluence, and enterprise PPM software
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience

Practical experience evaluating, integrating, or operationalizing AI-driven capabilities and automated workflows within enterprise corporate application ecosystems
Strong background delivering large-scale programs across core enterprise business application ecosystems such as Salesforce, Workday, NetSuite, SAP, ServiceNow, or Coupa
Active PMP, Agile/Scrum (CSM, PMI-ACP), or SAFe certifications, with familiarity in modern IT governance models and enterprise data and application integrations

#LI-Remote #LI-YC2

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.