The Soft Collections Specialist is responsible for managing the collections process for our rental car firm. This role involves contacting customers who have overdue payments or outstanding balances, with the goal of securing payment arrangements while maintaining positive customer relations and ass
Role Overview: Collection Specialist You will be responsible for assisting customers with repayment guidance, explaining loan terms, and resolving queries in a professional and empathetic manner. Key Responsibilities- • Communicate loan details such as due dates, repayment amounts, interest/charges,
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