About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, resident
POSITION SUMMARY **日本語スキル必須 / Japanese language skill is a must.** Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs
JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visitin
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are
職務概要(POSITION SUMMARY) レジデンスオーナーおよびそのゲストからの問い合わせに対応し、周辺施設情報の案内や特別な手配・サービス(交通機関の手配、各種予約、クリーニングサービスなど)について、必要な手配を行う、または適切なサービス提供者を紹介する。 特別なニーズを持つレジデンスオーナーおよびゲストからの要望に対応し、満足度向上のためのフォローアップを行う。 ホテルおよび周辺地域の施設・サービス、特別イベントやアクティビティに関する情報を収集・整理し、レジデンスオーナーやゲストへ提供する。 来訪者、業者、契約業者などが来館した際は、レジデンスオーナーへ事前に連絡を行った上で入館
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summ
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