Customer Experience Jobs in United States

Kikoff: The Fintech Powering Financial Security at ScaleKikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credi

About Us: At Parafin, we’re on a mission to grow small businesses.Small businesses are the backbone of our economy, but traditional banks often don’t have their backs. We build tech that makes it simple for small businesses to access the financial tools they need through the platforms they already s

About PERSUIT PERSUIT is a legal spend management platform that helps the world's largest organizations bring transparency, efficiency, and control to how they manage outside counsel. Following our merger with Apperio, we cover the full lifecycle of legal spend, from sourcing outside counsel to real

The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Technician, you are often the face of Homecare Homebase for our client

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and prof

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ g

At MOO, we believe Customer Experience can be a genuine point of difference - and an important driver of how we grow. We’re looking for a VP, Customer Experience to lead the next evolution of our customer and commercial strategy. This role will own the growth of our Managed Services business, lead o

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the

The Director of Digital Customer Experience & Adoption is a B2B commercial transformation leaderresponsible for improving the end-to-end customer experience and increasing customer and sales-teamadoption of Gemaire’s digital ecosystem. The role converts Watsco and Gemaire’s advanced digitalcapabilit

SALARY: $24.05 Hourly LOCATION: 33 N. High St. Columbus, OH 43215 BENEFITS: Medical, Vision, Dental, Supplemental and Life Insurance Paid Parental Leave Employee Discounts COTA Bus Pass Wellness Initiatives On-Site Chair Massage On-Site Health Coach Tuition Reimbursement Student Loan Repayment Progr

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization. We partner with some of the world’s leading organizations across Financial Services, Specialty Retail, Telecommunications, Hosp

ABOUT US E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that.RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and prof

As a Customer Experience Strategist, you’ll be the face of Switchboard to campaigns large and small across the country. You will report to our Head of Customer and Growth. You will serve as an expert in Switchboard’s suite of products and integrations (including texting, email, analytics, webforms,

About the role: The Director, Customer Experience Systems & Insights is responsible for designing, scaling, and optimizing systems that shape and provide insight into the end-to-end customer journey and associated leading and lagging indicators of success. This role will translate company priorities

Company Overview Nestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of t

Location: Palo Alto (hybrid) ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you

About Torch DentalTorch Dental is building the operating system for dental practices. Based in NYC and Austin, we're on a mission to modernize the dental supply chain and revenue cycle — helping practices save time, reduce costs, and improve profitability through software that transforms critical pa

NYBG Job Description Title Reports to Associate Manager, Retail Customer Experience Director, Retail, NYBG Shop Position Summary: The Associate Manager, Retail Customer Experience supports and continuously improves the Shop's visitor experienceby enhancing the customer journey, establishing and deli

Location: Addison, IL (Onsite)Compensation: $45,000 - $55,000 + Incentive Plan* About The Cary Company The Cary Company is a forward-thinking industrial distributor committed to exceptional customer experience, innovation, and employee development. Our culture is built on collaboration, integrity, p