Customer Success Manager Jobs

Location- Remote (US), DC Metro Area preferred Clearance- Active Top Secret or TS eligible strongly preferred WHO WE ARE: HiddenLayer protects the world’s most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first-hand experience o

Salary: AUD $90,000–$110,000 + superLocation: Fully remote, operating in an Australian timezoneReporting to: Aaron Leonard, ANZ General Manager About Us We are a 60-person AI scale-up with a presence across the UK and growing teams in North America and APAC. As we continue to expand internationally,

About Cylinder Founded in 2021 and offered as an employer benefit, Cylinder (formerly Vivante Health) delivers personalized, clinician-backed care to those suffering from digestive issues through its virtual health platform. Cylinder’s tech-forward, human-first program connects members to the right

About us Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and scalably synthesize information from medical records, with the mission to reduce friction everywhere in healthcare. Our LLM-power

Antenna is the leading provider of data and analytics for subscription media services in the U.S. Antenna's standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are trusted by some of the most recognized and respected brands across media and entertainment sector

We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ensuring our clients achieve maximum value from our platform. You will work closely with customers to understand their needs, pro

We're a product-first team on a mission to help grow the cybersecurity culture 🔐 We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. Think Duolingo but for cybersecurity. We create

Overall Accountability As a Customer Success Manager (CSM) at Guardsix, you are responsible for retention, adoption, and expansion within Recognized Revenue through a focused set of high-value resellers and MSSPs and their End Customers. You will ensure that partners and their customers realize meas

Traackr is a global SaaS technology company providing a data-driven influencer marketing platform that marketers use to optimize investments, streamline campaigns, and scale programs. Our customers range from some of the world’s largest companies in the beauty and personal care space to digitally na

Zimperium® is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware. Our

Customer Success Manager Location: NYC hybrid Compensation: $90k-$120K + equity About Passage Health Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. The diagnosis rate for autism has surged over the past decad

Degree: Bachelor’s degree required Experience: 3–5 years in SaaS CS or Account Management Responsibilities: • Lead onboarding for new U.S. clients • Conduct quarterly business reviews • Train sales teams on Hive Perform • Drive usage and ensure >90% retention •

FlowPath is looking for their first Customer Success Manager to join our team. El numero uno. As a Customer Success Manager, you will be “delighting” customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience and serv

Our Client Success team is fundamental in delivering a memorable product experience for our clients, providing them with the expertise, insights and guidance they need to take control of their investor marketing strategy and shareholder engagement. Our goal is to build an exceptional, world-class Cl

At Green Irony, we exist to turn AI into Actual Intelligence—accelerating outcomes and proving that complexity is optional. We hire people who automate first, ask permission never, and treat ownership as a default setting. If you’d rather govern yourself than be governed by layers of project manager

Total Expert is the purpose-built customer engagement platform trusted by more than 200 financial enterprises. Total Expert unifies data, marketing, sales, and compliance solutions to deliver the perfect customer journey across every financial milestone in any market. Total Expert turns customer ins

About Alloy.ai At Alloy.ai, we work with consumer goods companies that make the products we eat, wear, and use every day, as well as the ones we occasionally splurge on. We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior

About Plooto Plooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments. We help accounting firms and their clients automate and simplify payables, receivables, and workflows, saving time and unlocking growth. As a nimble start-up, we thrive on inn

Customer success teams play a critical role in retaining customers and expanding revenue from existing users. In such teams, the most prominent role is that of a customer success manager (CSM). A customer success manager is dedicated to ensuring customers achieve their desired outcomes and are

About Mashgin Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional. Mashgin's technology powers over 1 billion transactions at y