Overview We are looking for a highly motivated L2 Support Engineer to act as the critical bridge between our customer support (L1) team and our engineering organization. This role is ideal for someone who enjoys deep technical troubleshooting, working with production systems, and driving issues to r
ROLE PROFILE ROLE TITLE: IS Support Engineer FUNCTION: IS Operations REGION: Asia Pacific REPORTING: IS Operations Manager, APAC LOCATION: Hyderabad, IndiaROLE PURPOSE The Level 2 IT Support Engineer is responsible for resolving incidents and fulfilling service requests, ensuring adherence to predef
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