WHAT YOU'LL OWN Monitor inbound and outbound calls, emails, and chat interactions Evaluate teammate performance against quality standards and company guidelines Assess demeanor, technical accuracy, customer service delivery, and compliance Provide clear, constructive, and actionable feedback to team
Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection. Our customers trust us to move nearly $20 billion annually
Work Setup: Onsite Location: Centris, QC Schedule: Shifting, UK time START DATE: AUGUST 14, 2026 Qualifications: At least 2 years in college (No back subjects) Minimum of 2 years work experience in UK/US/AU banking COLLECTIONS operations and quality assurance in a call center or shared services envi
Work Setup: Onsite (Quezon City) Shift Schedule: Following EST Target Start Date: July 13, 2026 Requirements: At least 1 year of experience as Healthcare Quality Assurance Can start ASAP; Target start date on July 13, 2026 Willing to work onsite in Vertis North Responsibilities: Interaction Auditing
About the Role We are seeking a highly motivated and detail-oriented Quality Assurance Analyst to join our dynamic team. As a critical member of our development team, you will play an essential role in ensuring the quality and reliability of our software products. The ideal candidate will possess a
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