【工作職責】1. 執行公司冷卻系統產品(包含精密空調、液冷系統等)之安裝驗收、保固服務、產品教育訓練、定期檢修與現場故障排除。2. 撰寫技術服務報告、維護紀錄與系統分析文件,確保資訊準確透明並利於後續追蹤。3. 參與售前階段冷卻解決方案之規劃與技術提案,協助客戶選擇最佳配置。4. 支援售後客戶端技術問題,維護良好關係並持續提升客戶滿意度與信任。5. 協助內部技術團隊進行產品教育訓練、推動跨部門合作、技術交流與知識共享。6. 根據專案需求進行獨立出差與現場支援作業,展現高度責任感與技術判斷力。
1、 专业技术能力 1)动环监控系统知识:深了解动环监控系统的架构、功能和操作流程,熟悉各类传感器、监控设备的工作原理和应用; 2) 网络通信技术:熟悉TCP/IP、HTTP等网络通信协议,具备网络故障排查和处理能力,确保数据传输的稳定性和安全性; 3)故障快速定位:在公司指导下,能够迅速准确地识别和定位动环监控系统中的故障,包括设备故障、网络故障、软件故障等; 4)故障分析与解决:在公司指导下,对故障进行深入分析,找出根本原因,制定有效的解决方案,并及时进行处理,确保系统恢复正常运行。 5)系统升级:能够在公司指导下完成平台系统升级。 2、项目支持与交付管理 1)能够及时有效的完成监控产品项
Job Description SummaryCome Join Our Software Integration Team!! Our main activity consists in setting up GE Vernova software in different environments for internal and external customers, supporting project activities and providing expertise in tailoring the components based on requirements. We hav
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