• Good Communication in written and verbal • They need to connect with external merchants • Quality of resolution • Runbook to be followed • Supporting merchants with API integration • Testing those interfaces through postman tools • Post API integration – Troubleshooting based on the issue; like co
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, an
Η Optimal, για λογαριασμό πελάτη της, ηγέτιδας εταιρείας στον κλάδο των τηλεπικοινωνιών, αναζητά Technical Support Agent (1st Level). Η θέση αφορά πλήρη απασχόληση, πενθήμερη εργασία με κυλιόμενες βάρδιες. Ως Technical Support Agent (1st Level), θα έχεις κομβικό ρόλο στην παροχή πρώτου επιπέδου τεχν
The Technical Support role is a business-essential role that serves as the frontline support for our clients, providing SaaS support. We're committed to bringing passion and customer focus to the business. Primary Responsibilities: Provide technical support to customers in English through various ch
Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financ
Broadleaf Inc is looking for an IT Technician to join our team on a full-time temporary basis at our Hardware Depot in Millersville, MD. This role involves processing trouble tickets, imaging and encrypting devices, shipping and receiving IT equipment, performing laptop repairs, and maintaining an o
This position requires Japanese fluency. The Basics: At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engin
Job Descriptions: Provide remote technical support to customers via telephone, e-mail and other appropriate channels. In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. Deli
Provide remote technical support to customers via telephone, e-mail and other appropriate channels. In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. Deliver the best custo
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident
At Rheem, we are dedicated to bringing comfort to people’s lives. As a leading global manufacturer of heating, cooling, and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exci
Job Description: At Leonardo, we have a fantastic new opportunity for an Aerospace Mechanical Technical Support Apprentice (Level 3). Leonardo is a global high-tech company and one of the key players in Aerospace, Defence and Security. Headquartered in Italy, Leonardo has over 45,000 employees, of w
Position Technical Support Manager - Procurement About JiBe JiBe is a leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation
Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). Maintains end-to-end responsibility for c
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Team Lea
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for an Incident Editorial Specialist to join our dynamic team. Join our night shift editor
Intetics Inc., глобальна технологічна компанія, що надає послуги з розробки програмного забезпечення на замовлення, створення розподілених команд, оцінки якості програмних продуктів та all-things-digital рішень, шукає Incident Editorial Specialist до нашої команди. Приєднуйтесь до нашої редакційної
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster t
Development, implementation and maintenance of educational materials for HVAC product and services training. Prepare sales aids, stock lists, match up forms etc… for internal and customer use. Scheduling, organizing, facilitation and delivery of classroom, virtual classroom, and on-the-job training
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident
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