Global Manager - Performance Management CL

The Global Manager - Performance Management CL is responsible for leading and coordinating the global performance management framework across all Contract Logistics regions.

The role ensures structured KPI governance, disciplined Management Business Review (MBR) processes, and transparent oversight of financial risk areas, including the Low-Margin Contracts Program and scope creep identification.

In addition, the role governs and maintains the Contract Logistics Master Site and structural data framework, ensuring alignment between operational sites, financial entities, system mappings, and reporting structures. By supporting a single source of truth for performance foundations, the role contributes to KPI integrity, margin visibility, and global reporting consistency.

Operating at a global governance level, the role provides transparency, comparability, and structured follow-up across regions, while regional teams retain accountability for performance delivery and execution. The position supports leadership decision-making through consolidated insights, structured risk visibility, and performance analysis.

Professional Experience

• 10+ years experience in Contract Logistics, Supply Chain, Operations Performance, or Financial Performance roles.
• Demonstrated experience in KPI governance, performance frameworks, or margin improvement programs.
• Strong exposure to contract profitability, cost-to-serve analysis, and financial performance tracking.
• Experience operating in multinational, multi-regional organizations.
• Experience supporting executive-level performance review forums (MBR/QBR).

Technical & Functional Expertise

• Strong financial and commercial acumen with understanding of warehousing economics.
• Deep understanding of operational KPIs and margin drivers in contract logistics.
• Experience with master data governance, structural mapping, or performance data alignment.
• Ability to reconcile operational data with financial reporting structures.
• Strong analytical capability and structured problem-solving skills.

Leadership & Behavioural Competencies

• Ability to influence across regions and functions without direct authority.
• Strong governance-oriented and detail-focused mindset.
• High integrity and disciplined approach to performance transparency.
• Excellent stakeholder management and communication skills.
• Structured, organized, and execution-focused.