Sr. Adv Reliability Engineer

The Sr. Adv Reliability Engineer in Resideo will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems and infrastructure health to help the company continue advancing their innovation. The successful candidate will have the cloud and devops culture embedded in their work habits. This role will help drive these practices in the overall transformation of operational support.

• Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS
• Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar.
• Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes.
• Build, delivery and deployment by using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar.
• Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic , DataDog or similar.
• Oversee all planned outages, assess RCA and assist with major upgrades to ensure minimum downtime.
• Be part of a L3 team, spread across 3 time zones, to support troubleshooting IT platforms issues, when required (escalated from previous support levels L1 and L2).

• 3+ years of experience with public cloud platforms (Azure preferred), including deployment and management of scalable services.
• 5+ years of experience administering Windows and/or Linux environments in enterprise settings.
• Hands-on experience with Infrastructure as Code (IaC) tools (Terraform preferred or equivalent) for provisioning and automation (2+ years).
• Strong expertise in observability and monitoring tools (e.g., Elastic, Grafana, Prometheus, Datadog, Dynatrace) to ensure system performance and reliability.
• Proven experience managing distributed, high-availability systems across multiple regions, including containerized environments (Docker, Kubernetes), with strong English communication skills (written and verbal).

• Public Cloud (Azure or AWS) Certifications – Professional level preferred
• Comfort with both Linux and Windows administration
• Background with scripting technologies: PowerShell or Bash or Python
• Knowledge of monitoring and logging systems (e.g. ELK stack, Grafana, Icinga2 or similar).
• The right candidate for this role is passionate about technology, collaborates with product owners and technical stakeholders, thrives under pressure, and is laser-focused on delivering exceptional results. 

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.

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