Patient Counsellor (MBBS) - Contractual Role

W Health has set up India’s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now, Nivaan Care, Reveal Healthtech, BabyMD, and Everhope Oncology.

We are hiring a compassionate and articulate Patient Counsellor to support our Preventive Health initiative across clinic locations on a 2 month contract basis. In this in-clinic role, you will be responsible for engaging with walk-in patients, understanding their medical concerns, and providing clear information on relevant adult vaccination options. You must be able to explain and respond to patient queries with empathy, medical nuance, and clarity. This role demands strong communication skills, a good grasp of healthcare terminology, and the ability to build trust with patients navigating sensitive health conditions.

Key Responsibilities

• Active listening and emotional sensitivity

• Confident and clear verbal communication

• Ability to understand and explain medical nuance

• Patient-centric mindset with a calm and empathetic approach