On-Site Customer Experience & Content Creation Assistant

USUS·New Yorkmid
MarketingCustomer SupportCustomer SuccessCustomer Experience
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Quick Summary

Key Responsibilities

Event Representation & Brand Activation Attend local public events to represent Unlimited Biking Engage with attendees to promote our services and offerings Distribute marketing materials and increase brand visibility Gather/create unique…

Technical Tools
MarketingCustomer SupportCustomer SuccessCustomer Experience

Unlimited Biking is seeking a creative and outgoing On-Site Customer Experience & Content Creation Assistant to support our wide range of customer experiences, local events, and content creation efforts. This role is perfect for someone who loves being out in the field, engaging with people, and creating dynamic content that captures real experiences. You’ll play a key role in building brand awareness, supporting events, and bringing our biking experiences to life through engaging digital content.

Responsibilities

~1 min read
  • Attend local public events to represent Unlimited Biking
  • Engage with attendees to promote our services and offerings
  • Distribute marketing materials and increase brand visibility
  • Gather/create unique on-location content for the marketing team
  • Assist with customer picnics, group outings, and VIP client experiences
  • Customer experience & store operational support
  • Help coordinate and execute on-site check-in for events
  • Ensure a smooth and memorable experience for participants
  • Gather/create unique on-location content for the marketing team
  • Support local biking events to drive brand awareness
  • Assist with flyer distribution and on-the-ground promotions
  • Gather/create unique on-location content for the marketing team
  • Attend at least one bike tour per week to create engaging content
  • Produce short-form videos (TikTok, Instagram Reels, etc.)
  • Participate in trends, viral challenges, or creative storytelling
  • Work with the marketing team to align content with campaigns
  • TD Five Boro Bike Tour, Expos & Festivals: April 29th - May 3rd
  • NYCAHC Annual Trade Show - Late June
  • Summer Streets - Saturdays in July/August
  • Summer Streets Press Events TBD


Skills

  • Interest in biking, outdoor activities, or tourism (preferred)
  • Outgoing, friendly, and confident personality
  • Experience with content creation (TikTok, Instagram Reels, etc.)
  • Creative mindset with an eye for storytelling
  • Comfortable being on camera
  • Ability to engage and interact with the public
  • Ability to multitask in fast-paced environments



Location & Eligibility

Where is the job
New York, US
On-site at the office
Listed under
Worldwide

About this job

Posted
198 days ago
Employer
has 8 open jobs on Jobera in 4 countries.

Listing Details

Posted
March 31, 2026
First seen
April 3, 2026
Last seen
October 15, 2026

Posting Health

Days active
194
Repost count
0
Trust Level
29%
Scored at
October 15, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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On-Site Customer Experience & Content Creation Assistant