Technical Operations Engineer (SRE / QA / Data) - 65083572146

Technical Operations Engineer (SRE / QA / Data)

Compensation: $2,000 to $3,500 USD / month (depending on experience and at client’s discretion)

Location: Remote (Latin America or Philippines)

Shift / Schedule: Full-Time (US EST Time-Zone Overlap)

Employment Type: Independent Contractor

• Monitor system health and lead incident response. Catch issues before they become fires, and run clean, fast post-incident fixes when they don't
• Build and maintain automation, alerting, and observability tooling to reduce manual toil across the team
• Own data integrity across core tools - CRM, customer portal, product analytics investigating and resolving discrepancies before they compound
• Build dashboards and reporting that let non-technical teammates self-serve answers instead of pinging engineering
• Use AI tools daily to move faster, but verify, question, and override them when they're wrong; you own the outcome, not the model

• Hands-on experience across at least two of: SRE/DevOps, QA automation, data operations, or technical support
• Working proficiency with AWS, Terraform, Datadog (or comparable monitoring stack), and Cypress or another test automation framework
• Comfortable in TypeScript/JavaScript or Python, and confident writing and reading SQL/NoSQL queries (MongoDB experience a plus)
• Experience keeping data clean and synced across CRM, payments, and support tools
• Excellent written and verbal communication. You are able to explain a technical problem to a non-technical stakeholder in plain language, fast fluent, thoughtful use of AI tools: you use them to think faster and check your own work, not to skip thinking a bias toward action over process.
• You are comfortable owning ambiguous problems with minimal oversight results. 

• Fewer recurring incidents, because you've automated away the manual checks that used to catch them late
• A visible drop in "why is the data wrong" tickets, because you've found and fixed the root causes
• Dashboards and tools that let other teams answer their own questions without opening a ticket
• The team trusts you with ambiguous, undefined problems because you've shown you can figure out the right fix without a lot of hand-holding