27mo ago

Operations Standardization Executive

Other

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Quick Summary

Overview

Job Descriptions: Assist Operations Standardization Lead/Manager to drive process standardization and project implementation.

Technical Tools

Other

Assist Operations Standardization Lead/Manager to drive process standardization and project implementation.
Propose / implement business process improvements through available methods/automation tools to support business & project development throughout project life cycle.
Review business process improvement solutions to determine risks, feasibility & effectiveness.
Propose ways to eliminate gaps and weaknesses in business operations.
Propose / implement operational policies, standards and procedures by creating flowcharts, process maps or any other visualization tools.
Proactively communicate and collaborate with Business Users/PIC.
Work collaboratively to assist in the design and implementation with cross functional teams.
Consult subject matter expert on business operation processes and/or technical team on technical requirements.
Participate in project meetings & workshops to understand As-Is business process & develop improved & standardized To-Be business process at operational level.
Participate in data cleansing activities with business stakeholders and technical team.
Facilitate the completion of key activities and milestones in operational projects.
Monitor & evaluate standardized process to ensure adherence to quality & standard procedures.
Provide expertise and training to users across all supporting countries.
Collaborate & support Digital Transformation - DX champions/specialists & business users to drive & implement DX initiatives across all entities.
Upskill/reskill business user knowledge in relation to DX projects requirements to ensure deliverables from projects.

Requirements

~1 min read

At least 2 years of experience in operations/continuous improvement in a shared service center for finance operations (P2P, O2C, R2R) and/or non-finance operations
Experience in implementing process improvement & standardization initiatives thru DX strategy is an advantage
Experience working in an ERP accounting environment, using such systems as Oracle, Microsoft Power Platform and/or Esker/Ariba is an advantage
Understanding & competence in implementing process improvement & standardization initiatives with the knowledge of DX & related tools is a an advantage
Understanding of process improvement methodologies such as Lean Six Sigma
Knowledge of Accounting Policy is an advantage
Experience working in shared service center environment
Experience in ERP integration for new ERP system roll-out
Experience in Project Management/Project Management Office
Experience with multi-faceted business transformation/automation initiatives across multiple geographies and business units
Ability to negotiate with all levels of management, both internally and externally
Solid PC skills and is proficient in the use of applications in the MS-Office suite, including MS-Excel