Sr. Associate, Contract Management

Contract Lifecycle Management:  

• Oversee the review, and execution of agreements, including but not limited to MSAs, Service Orders, and amendments.

• Ensure contracts are aligned with company policies, risk tolerance, and legal requirements. 

• Act as an escalation point for complex or high-risk contractual issues.

• Ensure accuracy and completeness of contract documentation and records.

• Identify contractual risks and propose mitigation strategies. 

• Support internal and external audits related to contract processes. 

• Maintain confidentiality and safeguard sensitive information. 

• Support the broader business by providing assistance with consistent template generation, and/or transactional contract drafting (i.e., pre-approved special terms in Service Orders, preparation and review of routine commercial agreements, amendments).

• Support the novations process to ensure accurate contractual documentation and system updates (as applicable). 

Process Optimization & Governance 

• Establish, implement, and continuously improve contract management processes, workflows, and controls. 

• Ensure adherence to internal policies, compliance requirements, and audit standards. 

• Identify and remove process bottlenecks to optimize turnaround times. 

• Identify pain points and suggest areas to optimize the process. 

• Continuously seek ways to improve contract data management processes through innovation and adoption of best practices and automation.  

• Generate dashboards/reports based on contract data to support informed decision-making across the organization, including reporting and tracking of contractual obligations. 

Cross-Functional Collaboration 

• Collaborate with Sales, Finance, and Operations to support deal structuring and execution timelines.

• Provide guidance to stakeholders on contract terms, interpretation, and best practices. 

• Act as a key liaison between business and legal functions. 

Strategic Initiatives & Systems 

• Support optimization of Contract Lifecycle Management (CLM) systems. 

• Champion the use of systems as the single source of truth for contracts and workflows. 

• Utilize data and reporting to drive insights, improve performance, and support leadership decision-making. 

• Contribute to strategic initiatives such as process transformation, automation, and scalability.

• Support initiatives for CLM data enhancement through AI tooling.