Senior Program Manager

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

What You Will Do *

Program Leadership

Lead large-scale programs, ensuring adherence to plans, schedules, budgets, and performance targets.  
Direct all program phases from inception through completion and recommend adjustments when needed.
Manage vendor relationships, milestones, detailed program plans, operating budgets, and customer commitments.
Identify program risks and issues, driving timely resolutions including allocation of resources and contract modifications.
Prepare and present value‑stream strategies, progress updates, and results.
Customer Interface & Support

Act as the primary interface to airlines, MROs, and integrated service providers for all in-service product and program support needs.
Represent the voice of the customer to Product General Managers, ensuring aftermarket operational needs are understood and met.
Manage customer escalations regarding risks, schedule impacts, deliverables, and service contract commitments.
Communicate delivery commitments and disruptions transparently to customers.
In‑Service Product Performance & Aftermarket Management

Drive in‑service product performance metrics, including cost, quality, reliability, and delivery.
Lead product reliability processes, ensuring feedback loops for modifications, upgrades, and sustainment plans.
Oversee demand forecasting for spares, retrofits, detail parts, and MRO needs.
Ensure service engineering execution, including technical issue resolution and customer training.
Commercial & Contract Execution
Set pricing parameters and negotiation boundaries aligned with internal strategy guidance.
Lead or support the preparation of proposals, business plans, statements of work, and cost/schedule baselines.
Manage contract lifecycle, ensuring compliance with Support Agreements or LTAs and resolving commercial issues.
Strategy & Continuous Improvement
Support development and execution of product roadmaps, including field data integration and investment prioritization.
Drive continuous improvement initiatives to optimize efficiency, cost, and quality across program and service outputs.
Contribute to annual strategic planning and new business growth strategies for the Avionics program management organization.

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