Payment Operations Specialist
OperationsOperations Specialist
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Quick Summary
Overview
We are looking for a Payment Operations Specialist to support day-to-day operational processes while ensuring accuracy, data integrity, and smooth transaction processing in line with defined SLAs.
Technical Tools
OperationsOperations Specialist
Requirements
~1 min read- 2–3 years of experience in operations, finance operations, or similar roles
- Prior experience in handling transactions, reconciliations, or supervisory tasks is preferred
- Basic data analysis skills (Excel, Google Sheets, or SQL)
- Strong understanding of operational processes and reconciliation flows
- Familiarity with tools such as Metabase, Jira, Trello, or similar workflow management systems (preferred)
- Ability to prepare and deliver presentations
- Leadership skills with experience managing or guiding small teams
- Strong conflict resolution and problem-solving abilities
- Mentoring and coaching capabilities
- Strategic thinking for short-term operational improvements
- Good communication and stakeholder management skills
Responsibilities
~1 min read- →Execute end-to-end operational tasks with minimal supervision
- →Ensure accuracy, completeness, and compliance of operational processes
- →Handle complex reconciliation and exception cases
- →Investigate and resolve operational issues, including root cause analysis
- →Monitor SLA performance, queue health, and sub-team productivity
- →Act as the escalation point for operational issues
What We Offer
~1 min readJoin us as we make magic happen to increase Indonesia’s financial inclusion!
Location & Eligibility
Where is the job
Jakarta, Indonesia
On-site at the office
About this job
- Posted
- 33 days ago
Listing Details
- Posted
- October 9, 2026
- First seen
- October 9, 2026
- Last seen
- November 11, 2026
Posting Health
- Days active
- 32
- Repost count
- 0
- Trust Level
- 29%
- Scored at
- November 11, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Ajaib is a leading investment platform in Indonesia, founded in 2018, specializing in mobile and online trading solutions.
View company profileExternal application
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