Operations Manager

·       Assimilate knowledge rapidly and carry out instructions and programs as directed by or in cooperation with the General Manager

·       Demonstrate the ability to work with various levels of personnel

·       Interact with various levels of job skill and experience

·       Show leadership qualities and the ability to manage people in a variety of different situations that may arise at the property

·       Be able to step in at the General Manager’s direction to assume the General Manager’s role and to properly lead and execute the General Manager’s position

Financial Performance

·        Learn and assist with all financial aspects of property management

·        Assist in achieving budgeted net operating income for property.

·        Responsible for managing capital projects and tracking Capital spend.  Report to Client as required.

·        Preparing and implementing all annual financial reports including budgets, 5-year Capital Plan, strategic management plan, and other reports. 

·        Assist in the development of monthly financial reports and other owner reports as requested by General Manager

·       Operating Expense Management

·        Review and approve invoices as necessary through Yardi

Operations

·       Assist in completing the Management Audit.

·       Inspects facilities and equipment to determine extent of service and equipment required.  Recommends, justifies, develops and coordinates projects that enhance the value of the Property.  Assigns employees or vendors to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors pursuant to client and JLL guidelines.  Notifies tenants of special projects, emergencies, or other requests.

·       Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines. 

·       Competitively bids and prepares all service contracts to assure high quality and cost effective services.  Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement for execution. Acts as primary contact for service contractors and vendors.

Specifically:

•     Manage large scale contracts including but not limited to Janitorial, Security, Elevators

•     Oversee Exterior Plazas and Rooftop maintenance

·       Participates in group bid process as appropriate.  Ensures that all legal agreements have been fully executed by tenant and ownership

·       Approves purchases of supplies and equipment for use at the building.

·       Identify and initiate process improvements for all current property systems.

·       Understand and manage building operations as it relates to the responsibility of the General Manager

·       Responsible for all the functional areas of operating a building (e.g. engineering, elevators, MEP, Roof, Façade and structural systems etc.)

·       Work in conjunction with the General Manager and Chief Engineer to ensure all functional areas of the building are properly maintained.

·       Motivate continual growth within the company, by learning the business through internal training (complete AGM and CORE training program) as well as external, self-directed, and BOMA classes as needed.

·       Capital projects – Prepare and execute Approved Capital Plan per Budget

·       Special Events – Leads all facets of Property Management event execution, includes but is not limited to ensuring Event Team completes timely post event inspection, billing, and collections.

Personnel Management & Administration

·       Demonstrate the ability to work with various levels of personnel and interact with various levels of job skill and experience.

·       Take part in interviewing, hiring, review process and management of certain staff personnel.

·       Obtain and maintain Illinois Broker License.

Project Management

Client Relationship Management

·       Able to perform project management tasks for Tenant Improvements and Building Improvement projects to include bidding, awarding, managing and capital cost tracking of small to medium-size projects. Represent the Owner’s interests when supervising Tenant Improvement Projects run by Tenants. 

·       Develop and maintain an effective working relationship with Client and Office Tenants.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.