Operations Supervisor

Access is the largest privately-held records and information management (RIM) services provider worldwide, with operations across the United States, Canada, Central and South America. Access helps companies manage and activate their critical business information to make them more efficient and more compliant through offsite storage and information governance services, scanning and digital transformation solutions, document management software including CartaHR, and secure destruction services. Visit https://www.accesscorp.com/for more details. 

We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service.

Are you a natural leader with a hands-on approach? Maintaining an inventory and interacting with customers are responsibilities in which you excel? Can you imagine doing so while contributing to the growth of our company? If you answered yes to all these questions, Access has a great opportunity for you!

As our Access Operations Supervisor, you will manage Records Center and Transportation Specialists who maintain, process and transport confidential and secure documents. You will be a key part of our fast-growing company in delivering the very best customer experience to our clients.

• →Evaluate, plan and supervise the operations to accomplish required outcomes
• →Manage team performance utilizing KPIs and strong organizational skills
• →Monitor cost-saving opportunities and drive efficiencies
• →Ensure direct involvement in Health & Safety programs, compliance, and continuous improvement initiatives
• →Oversee facility maintenance management, ensuring the site is safe, efficient, and well-maintained
• →Manage vehicle fleet maintenance, ensuring vehicles are compliant, safe, and operational
• →Perform administrative functions, inventory management, and reporting; managing the destruction process, authorizing vehicle rentals and facilitating Perm-Outs
• →Address customer requirements and ensure service excellence
• →Drive implementation of training, compliance, health and safety policies
• →Travel may be required as part of the responsibilities of this position. 

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• 5 to 7 years of experience in a warehouse or operations environment necessary including hiring, training, writing performance appraisals, administering the disciplinary process.
• College diploma or university degree in Operations Management, Business Administration, or a related field preferred.

• Strong organizational and planning skills.
• Experience working with KPIs and performance metrics.
• Knowledge of health and safety regulations.
• Strong leadership and communication skills.