Fleet Regional Operations Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

We are searching for the best talent for Fleet Regional Operations Manager

The Global Services (GS) Fleet Regional Operations Manager will be responsible for managing and coordinating day-to-day fleet operations, which includes vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management. The GS Fleet Regional Operations Manager will act as a liaison between Leasing Companies (LCs), Fleet Management Companies (FMCs), Original Equipment Manufacturers (OEMs), and internal Johnson & Johnson functions. A successful candidate will have expertise in fleet operations, exceptional communication skills, extensive knowledge of local markets’ fleet nuances, and a proven ability to manage relationships with external vendors.

1.Manage and coordinate daily fleet operational activities (e.g., vehicle delivery & return, maintenance, repairs, etc.) to ensure operational efficiency and deliver a positive experience for fleet-eligible employees by assisting with resolving their fleet-related escalations.

2.Act as the point of contact and liaison between LCs, FMCs, OEMs, other fleet vendors/suppliers, and internal Johnson & Johnson functions to facilitate fleet operational processes, maintain optimal working relationships, and resolve issues/conflicts that may arise between J&J and its suppliers.

3.Ensure the right balance between local business needs and J&J’s Global Fleet strategy by collaborating with internal stakeholders (sectors, functions, etc.) to understand and satisfy their requirements (e.g., providing inputs for Fleet demand forecasting, ordering specific vehicle models/specifications, etc.)

4.Support implementation of strategies and process improvement opportunities to drive cost-effective and efficient fleet operations in local markets

5.Review suppliers’ service delivery against KPIs and service level agreements for quality assurance and adherence to contractual obligations

6.Analyze regional and market-level fleet performance data and provide insights to identify cost-effective ways to enable efficiencies 

1.4+ years of experience in fleet operations, procurement, or related roles

2.Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field

3.Proven experience in managing relationships with FMCs, OEMs, and other suppliers, and a track record of meeting and exceeding KPIs

4.Exceptional analytical, problem-solving, communication, project management, and decision-making skills

5.Strong knowledge of fleet operations best practices and regional regulations

1.MBA or Master's degree in Logistics, Supply Chain Management, or related field

2.Professional certifications in fleet management

3.Experience in managing fleet operations in a multinational company, particularly in Life Sciences or related fields

4.Experience with data analysis and reporting tools

5.Knowledge of sustainable fleet practices and technologies

6.Multilingual abilities to communicate with global stakeholders