Chief Operating Officer (COO)

• Help shape the strategy and future of a growing, employee-owned firm.• Lead and develop accomplished service line and operational leaders.• Make a companywide impact on our people, clients, performance, and culture.• Partner closely with the CEO, Board of Directors, and senior leadership team.• Join an organization committed to relationships, continuous improvement, and responsible stewardship.

Role Responsibilities

The COO will translate MSA’s strategy into consistent, effective execution across the organization. This leader will:

• Provide oversight and direction for MSA’s day-to-day operations.• Lead and support Service Line Leaders in achieving strategic, financial, and growth objectives.• Strengthen accountability, collaboration, and operational consistency across the firm.• Champion employee development, leadership growth, and succession planning.• Advance project delivery, quality, and an exceptional client experience.• Support business planning, annual budgeting, and short- and long-term organizational strategy.• Identify market opportunities and help position MSA for continued, sustainable growth.• Foster the exchange of ideas and best practices through a OneMSA approach.

What you bring

Skills & Knowledge / Education & Experience:

• A bachelor’s degree in business, engineering, finance, or a related field, or an equivalent combination of education and experience.• At least 15 years of relevant experience in business development, engineering, finance, operations, or a related discipline.• At least 10 years of progressive leadership experience.• Experience within the core functions of an architecture, engineering, or construction firm is preferred.• A strong understanding of financial performance, project delivery, organizational operations, and business growth.• An empathetic and influential communication style that builds trust across all levels of an organization.• A demonstrated ability to develop people, lead through change, and create accountability.• Strong judgment, integrity, and a commitment to MSA’s mission, values, and purpose.• Experience with AEC360 is preferred.

• 100% employee‑owned firm with 100+ years of community impact
• Collaborative culture with in-house experts for all disciplines across the firm
• Flexible work‑life integration
• Ongoing learning and professional growth opportunities for all positions
• Commitment to fostering a work environment where employees have a strong sense of inclusion and belonging
• Included on the "ENR Top 500 Design Firms" for over 27 straight years