Team Lead Operations

Would you like to be part of a globally impactful interpretation company? 💻
At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals. 

🖥 Position: Operations Team Leader.
📍 Location: Santa Ana, El Salvador. 
💼 Work Type: Hybrid (Home Office and On-Site). 

Job Description:
The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. 
As well as ensuring all KPI´s targets are reached. 

Key Responsibilities: 
- Maintain constant and effective communication with our Interpreters Team. 
- Collaborate with different Departments to Coordinate Efforts. 
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process. 

Requirements:
- Knowledge in the Interpretation Industry. 
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365. 
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.

Benefits of joining CLS: 
- Dynamic and Collaborative work environment. 
- Flexibility to work both from home and on-site. 
- Opportunities for Professional Growth. 

IMPORTANT: This position is available ONLY for El Salvador residents. If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀