Senior NPN Program Operations Analyst

United States·Santa Clarasenior

OperationsOperations Analyst

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Quick Summary

Key Responsibilities

Own rebate and pricing platforms end-to-end: define the business vision, identify workflow gaps, and drive global adoption across our partner ecosystem.

Technical Tools

OperationsOperations Analyst

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

As a key member of the NVIDIA Partner Network (NPN) Organization, we are looking for a Senior NPN Program Operations Analyst in Santa Clara, California. In this role, you will work through sophisticated business opportunities across multiple functions to improve overall processes, optimize our tool infrastructure, and increase the ease of doing business with NVIDIA. This position is focused on the business-side implementation, management, and scaling of our global rebate management systems and related tools, alongside the operational execution and validation of our rebate incentive programs!

Responsibilities

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Own rebate and pricing platforms end-to-end: define the business vision, identify workflow gaps, and drive global adoption across our partner ecosystem.
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Lead manual execution of key rebate programs — creating, managing, and distributing accurate partner statements in tight alignment with program guidelines.
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Oversee first-level claim approvals: establish SOPs, resolve escalations, and ensure partner claims are processed accurately within SLAs.
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Drive complex system implementations from requirements through UAT and global deployment, coordinating across IT, Salesforce, finance, and pricing.
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Translate new partner incentive models into scalable, automated processes that work seamlessly for internal teams and external partners.
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Use program data and incentive metrics to diagnose issues, validate rebate accuracy, and build cases for platform improvements.
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Apply AI and automation to eliminate manual steps in rebate validation, claim approvals, and pricing workflows.

Requirements

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12+ years in channel partner programs, business operations, or a similar role at a global technology company, with deep knowledge of multi-tier channel structures.
Hands-on experience delivering channel rebate programs, including running complex data sets to generate and distribute partner statements.
Experience managing or mentoring data processors, support analysts, or claim approval teams.
Consistent track record deploying and optimizing enterprise rebate or incentive platforms (e.g., Salesforce, Vistex, Databricks, Tableau).
Ability to run large system rollouts end-to-end — setting timelines, handling dependencies, and holding cross-functional teams accountable.
Strong documentation skills: translating ambiguous business needs into BRDs, Jira stories, and UAT plans.
Familiarity with AI-enabled tools applied to high-volume channel operations, statement generation, or claim validation.
Bachelor's degree or equivalent experience in business, finance, MIS, or a related field.

Systems thinker: you understand how a change in pricing logic or claim workflows ripples into compliance, partner portal visibility, and financial reporting.
Proactive problem definer: you gather information fast, pressure-test assumptions, and drive teams to decisions.
Force multiplier: you don't just fix issues — you document the logic, improve training materials, and raise the operational standard.
Real AI point of view: genuine thinking about where AI agents move the needle in incentive verification, statement generation, and pricing agility - and a drive to put it into practice.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most intelligent and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 176,000 USD - 276,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until July 31, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.