Director Program Management Operations

PMO Strategy & Governance: Establish and enforce a standardized project management methodology (incorporating PMI best practices) tailored to fast-paced telecommunications construction. Create and maintain the corporate "Project Delivery Playbook."

Resource & Capacity Planning: Develop centralized resource management processes to optimize the deployment of Project Managers, field crews, and engineering assets across multiple concurrent national projects.

Executive Dashboards & KPIs: Define and track core KPIs (e.g., Earned Value, Schedule Variance, On-Time Delivery). Maintain executive dashboards to provide the C-suite with real-time visibility into portfolio health.

Risk & Change Management: Implement robust risk identification and mitigation strategies. Standardize the change order process to ensure all out-of-scope work is documented, approved, and billed effectively.

Systems Implementation: Champion the adoption and optimization of enterprise project management software (e.g., Procore, Smartsheet, Microsoft Project) to automate workflows, document control, and client reporting.

Team Leadership & Mentorship: Hire, train, and develop a tier of Senior Project Managers and Project Coordinators. Foster a culture of accountability, continuous improvement, and cross-functional collaboration with Estimating, Engineering (RCDD), and Quality (TL9000) teams.

Industry Expertise: Extensive background in telecommunications infrastructure, hyperscaler data center builds, or large-scale commercial construction project management.

Certifications: Active Project Management Professional (PMP), Program Management Professional (PgMP) or Agile certifications (PMI-ACP, Scrum) are strong advantages.

Financial Acumen: Deep understanding of construction accounting principles, WIP scheduling, revenue recognition, and supply chain cost management.

Analytical Leadership: Proven ability to synthesize complex project data into actionable executive strategies.

Communication: Elite presentation and negotiation skills, capable of managing demanding enterprise clients and aligning internal departments (Finance, Operations, HR).

Setting & Travel: Based in a corporate office environment with regular travel (up to 25-30%) to regional offices, key client meetings, and critical project sites to conduct audits and support project teams.

Hours: Requires a flexible schedule to support national time zones, executive reporting deadlines, and urgent project escalations.

Physicality: Primarily stationary office work with standard computer usage. Field site visits require the ability to navigate active construction zones safely and adhere to PPE requirements.