Team Lead, Technical Project Management

The Team Lead, AI Onboarding Factory is responsible for leading the end-to-end delivery of AI onboarding initiatives across Forterro products. The role manages day-to-day onboarding project delivery and implements operational plans to support the successful adoption of Forterro AI solutions by customers. 

The role leads a team of onboarding and project delivery professionals who plan, organize, coordinate, and control the implementation of AI onboarding activities across the Forterro portfolio. The Team Lead ensures that onboarding projects are delivered on time, within scope, and according to agreed quality, operational, and technical standards. 

Acting as the central point of coordination, the Team Lead works closely with Product Teams, Engineering, Customer Success, Professional Services, Support, AI Specialists, and other key stakeholders to ensure alignment, effective communication, and seamless execution throughout the onboarding lifecycle.