Scheduler, Customer Success

Full-Time, Remote / Hourly, Non- Exempt / Includes Benefits, PTO, Flexible Schedule, Equity

• You have 2+ years of administrative, coordination, or operational assistant experience within a court reporting agency, law firm, or legal services company 
• You’re proficient with using technology, software, and cloud based applications (Google Workspace and Slack experience is preferred).
• Integrity is one of your core values–you can be trusted to maintain confidentiality and handle sensitive information.
• You’re a quick learner and feel comfortable picking up new systems and processes.
• You can effectively prioritize among competing tasks and have excellent time management skills. 
• You have the ability to work through highly detailed processes at an efficient pace. 
• You’re flexible and can deal with ambiguity from time to time while remaining organized.
• You have excellent listening skills and exceptional verbal and written communications skills.
• You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company. 

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications. 
• Information provided to Steno, such as professional credentials and skills, educational and work history, and other information that may be included on a resume or application, is collected and stored in our system, but we never disclose or sell your personal information. 
• Steno uses AI-assisted tools to help review applications and identify candidates whose experience aligns with the role. All hiring decisions are made by our People team, and a member of our team will personally reach out to candidates selected to move forward in the process.