Campus Operations Manager

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Workplace Operations team ensures Robinhood offices run smoothly each day, supporting employees through reliable services, well-maintained spaces, and engaging workplace programs. The team partners closely with IT, Recruiting, People Operations, and Finance to deliver consistent, high-quality office experiences across locations. Day to day, that means clear service standards, quick follow-through on requests, and regular check-ins with vendors and partners. Team members focus on operational excellence, strong service standards, and creating environments where employees can do their best work!

As a Campus Operations Manager, you will manage daily office operations in our headquarters in Menlo Park, CA and serve as a key point of contact for employees, vendors, and building management. You will oversee workplace services such as supplies, maintenance, and office programs while supporting events and onboarding activities. This role contributes to a welcoming, organized, and productive environment by maintaining high standards across facilities and services. You will also support office projects and coordinate with internal partners to ensure consistent workplace practices across locations.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

• →Employee Experience: Champion Robinhood's culture by creating a welcoming, engaging, and hospitality-driven workplace. Serve as a trusted point of contact for employees, ensuring a consistent and positive campus experience.
• →Campus & Facilities Operations: Own day-to-day campus operations, ensuring workplace standards are consistently maintained. Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements in partnership with property management and internal teams.
• →Vendor Management: Manage vendor relationships and service delivery across facilities, janitorial, food and beverage, and other workplace services. Monitor performance, address service gaps, and hold partners accountable to established standards and expectations.
• →Workplace Programs & Projects: Lead employee engagement initiatives, events, and campus improvement projects. Identify opportunities to enhance amenities, streamline processes, and improve the overall workplace experience.
• →Partner Collaboration: Work with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders to support campus initiatives, space modifications, employee moves, and evolving business needs.
• →Budget & Operational Performance: Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.

• 5+ years of experience in workplace operations, facilities management, hospitality, or a related field.
• Strong interpersonal skills with a passion for creating an exceptional employee experience and fostering workplace community.
• Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements.
• Proven ability to independently manage projects, prioritize competing demands, and take ownership of initiatives from planning through execution.
• Strong problem-solving and decision-making skills, with the ability to identify opportunities, recommend solutions, and follow through on results.
• Experience coordinating employee events, workplace programs, and initiatives with teams across the company.
• Excellent organizational, communication, and time management skills, with strong attention to detail.
• Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment.