Operations Manager

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

As an Operations Manager you'll be responsible for providing a best-in-class experience to our eaters and our chefs. Your time will be spent running the daily operations of the entire Los Angeles market, as well as driving improvement measures, and operational strategy. You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency. Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.

• A hands-on operator who thrives in fast-paced, high-volume environments
• Comfortable leading cross-functional teams and coordinating across multiple departments
• Analytical and data-driven, using KPIs and shift reporting to inform decisions
• Calm under pressure and proactive in resolving operational issues in real time
• Focused on scalability, continuous improvement, and building strong daily habits within teams
• A clear communicator who ensures alignment across shifts and functions

• Bilingual fluency in English and Spanish
  
• Experience in operations, logistics, cold storage (preferred), or similar production environments
• Proven experience managing labor, scheduling, and shift-based teams
• Strong analytical and problem-solving skills
• Ability to track, interpret, and report on operational KPIs
• Experience working in fast-paced environments with multiple priorities
• Proficiency with operational dashboards and reporting tools
  
  

• Bachelor’s degree in Business Administration, Operations, or a related field
• Experience in food production, ready-to-eat, or high-compliance environments
• Experience driving process improvement initiatives
• Familiarity with scaling operations in growth-stage environments