Janitorial Project Manager

• Location: Fort Lee, VA 23801
• Salary: 60,000 - 65,000 annually 

RW Solutions is seeking an experienced Project Manager to oversee custodial operations, quality assurance, and workforce management on a federal contract. This position serves as the onsite leader responsible for contract compliance, operational excellence, employee supervision, customer relations, and quality control.

The ideal candidate is a hands-on leader who can effectively manage daily operations while mentoring and supporting a diverse workforce, including employees participating in the AbilityOne Program.

Project Manager Responsibilities

• Operations Management
• Provide oversight of all day-to-day custodial operations.
• Ensure compliance with contract requirements, performance standards, and customer expectations.
• Develop and manage staffing plans, work schedules, and workforce deployment.
• Monitor operational performance and implement process improvements.
• Coordinate resources, supplies, equipment, and inventory to ensure uninterrupted operations.
• Respond to customer concerns and service requests promptly and professionally.

Supervision & Leadership

• Directly supervise Leads, Supervisors, and custodial staff.
• Conduct employee onboarding, training, coaching, and performance evaluations.
• Foster a positive, inclusive, and productive work environment.
• Ensure employees understand performance expectations and work requirements.
• Partner with Human Resources regarding employee relations, corrective actions, and performance management.
• Promote workforce development and career growth opportunities.

Quality Control & Compliance

• Administer and maintain the site's Quality Control Program.
• Conduct routine inspections and audits to verify contract compliance.
• Monitor and document quality performance metrics.
• Develop corrective action plans when deficiencies are identified.
• Prepare reports, inspection documentation, and customer deliverables.
• Ensure all work is completed in accordance with federal contract requirements.

Safety Management

• Promote a culture of workplace safety and accountability.
• Ensure compliance with OSHA requirements and company safety policies.
• Conduct safety meetings, inspections, and hazard assessments.
• Investigate incidents, accidents, and near misses.
• Ensure proper use, storage, and handling of chemicals, equipment, and PPE.

• Serve as the primary point of contact for the customer.
• Build and maintain strong customer relationships.
• Attend meetings, inspections, and contract reviews.
• Address concerns and implement solutions to improve service delivery.

A Day in the Life of a Project Manager

• Review staffing levels, schedules, and operational priorities.
• Conduct facility walk-throughs and quality inspections.
• Meet with supervisors and employees to address operational needs.
• Monitor contract performance metrics and quality standards.
• Respond to customer inquiries and service concerns.
• Coordinate training and development initiatives.
• Ensure safety and compliance requirements are consistently met.
• Complete reports and documentation related to operations and quality assurance.
• Identify opportunities for continuous improvement.

What You'll Need to Be Successful

Required Qualifications

• High School Diploma or GED.
• Minimum three (3) years of custodial, facilities, janitorial, or building services management experience.
• Minimum two (2) years of supervisory or leadership experience.
• Experience overseeing multiple employees in a service-based environment.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Valid driver's license.
• Ability to obtain and maintain access to government facilities.

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration, Facilities Management, Occupational Safety, Quality Assurance, or a related field.
• Experience working on federal government contracts.
• Prior AbilityOne Program experience.
• Prior experience managing union-represented employees.
• OSHA 30-Hour Certification or equivalent safety training.
• Quality Control certification or quality management experience.

Bonus If You Have These Skills

• Experience managing custodial operations within government facilities.
• Knowledge of AbilityOne Program requirements and best practices.
• Strong workforce development and employee coaching skills.
• Experience conducting quality inspections and audits.
• Familiarity with collective bargaining agreements and labor relations.
• Strong analytical and reporting capabilities.
• Knowledge of environmental, safety, and compliance regulations.

Why You'll Love This Job

• Lead a team that makes a meaningful impact every day.
• Help create employment opportunities for individuals with disabilities.
• Build and develop high-performing teams.
• Work in a mission-driven organization committed to service excellence.
• Opportunities for professional growth and advancement.
• Supportive leadership and collaborative work environment.

Explore Our Generous Benefits Package:

• Insurance - Medical, Dental, Vision
• Telemedicine
• Retirement Plan & Match Options
• Disability Plans
• Life Insurance
• Paid Holidays & Vacation
• Paid Sick & Personal Time (PSPT)

• Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
• CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
• Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.