Senior Direct, Technology Product Management - Enterprise Applications

This is a leading global role within the Corporate Finance Technology team, responsible for the product management of JLL's Enterprise Applications ecosystem. The position holds ownership for key business systems including Treasury Management, Procurement, Vendor Management, and their integrations with core ERP platforms. You will manage these functions within JLL's enterprise application landscape, which supports critical finance and business operations across more than 60 countries.

This pivotal role ensures operational efficiency, accurate financial transactions, seamless system integration, and exceptional business user experience.

• Drive product strategy across the full lifecycle of the Enterprise Applications portfolio, from initial definition to end of use, ensuring requirements are met and delivered effectively.
• Direct those involved in the design, modification and evaluation of all phases of specific products or group of products, providing insights and guidance to drive optimal solutions with clearly defined benefits
• Promote use of new technologies and industry-leading trends. Select, develop and evaluate personnel to ensure the efficient operation of the function
• Manage efforts with Product Managers and Production Support staff to achieve strategic goals. Ensure the team is focused on supporting the current state whilst delivering on requirements and initiatives
• Embrace the JLL "Accelerate 2030" strategy with particular focus on "Unlock Platform Excellence" & "Outpace through data and AI"
• Deliver the approved 3-year Enterprise Applications strategy and roadmap by collaborating with global and regional finance partners to design and implement technical solutions
• Provide product expertise and develop strong working relationships with Treasury, Procurement, Finance, and business partners
• Manage Enterprise Applications robustness ensuring timely resolution of priority issues
• Responsible for establishing a comprehensive performance management framework of Enterprise Applications portfolio, providing actionable insights into integration health, data quality, system connectivity, issue resolution, and business value, enabling proactive decision-making for stakeholders
• Create awareness of industry trends and ensure JLL adopts best-in-class working practices and technical solutions
• Experience with Sarbanes-Oxley compliance and audit requirements for financial system workflows

• Collaborate with Treasury, Procurement, Finance, and business teams to uncover needs and shape them into detailed functional specifications that guide system enhancements.
• Drive consistency across Enterprise Applications solutions by establishing and enforcing common design standards, reusable patterns, and best practices across the portfolio.
• Perform gap analysis to evaluate current system capabilities and identify solutions through configuration, customization, or new functionality
• Analyze the technical and business impact of proposed changes to ensure compatibility with existing systems and workflows
• Support the rollout of new modules and features across multiple business units and geographic regions

• Develop and maintain functional specifications, system documentation, and process guides that serve as the authoritative reference for all Enterprise Applications.
• undefinedTechnical Oversight & Quality AssuranceIdentify opportunities to streamline business processes through system configuration and automation Manage operational issues, including reporting, timely resolution, and identifying ongoing mitigation strategies Ensure deliverables are completed on schedule and with minimal errors post-deployment Interface with software vendors and third-party partners to coordinate technical activities and support
• Required Qualifications10+ years of experience supporting Enterprise Applications, ideally in the real estate or a similar service industry Bachelor's degree in Information Systems, Computer Science, Business Administration, Finance, or a related field Deep functional knowledge of Treasury Management Systems and bank connectivity standards (MT940, CAMT, XML v3) Experience with Procurement and Vendor Management platforms Strong knowledge of ERP systems (PeopleSoft, Oracle, SAP, or similar) with understanding of integration architectures Proven ability to work under pressure, manage complex projects, and deliver results Experience supporting at least one global Enterprise Application rollout Excellent communication and presentation skills

• Preferred QualificationsCertifications in Treasury Management Systems, Procurement platforms, or relevant Enterprise Applications Oracle Accreditations Experience with process automation tools and emerging technologies such as GenAI applications Understanding of regional ERP systems and multi-system integration landscapes Knowledge of global compliance requirements for financial and procurement systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.