As a Product Owner, you will drive product execution for a software platform serving grantmakers, foundations, and organizations working to create positive social impact. You will own and prioritize the product backlog, translating client needs, business objectives, and strategic priorities into clear, actionable requirements for engineering teams. Working closely with product leadership, designers, engineers, and customer-facing teams, you will help shape roadmaps, refine user stories, and ensure successful feature delivery. You will also leverage AI tools to streamline product workflows, synthesize feedback, and accelerate prototyping and decision-making. Beyond delivery, you will have opportunities to lead client discovery, evaluate feature adoption, and develop data-driven business cases for future investments. This remote-first opportunity offers autonomy, cross-functional collaboration, and the chance to build technology that strengthens the philanthropic and nonprofit ecosystem.
Product Backlog Ownership: Own and maintain the product backlog for assigned Scrum teams, ensuring priorities are clear, requirements are well-defined, and engineering teams understand the purpose and expected outcomes of upcoming work.
Story Refinement & Requirements Definition: Lead backlog refinement sessions and translate client feedback, business needs, and product objectives into actionable user stories, acceptance criteria, and development-ready requirements.
AI-Enabled Product Development: Integrate AI tools into everyday product workflows to draft and improve user stories, synthesize customer feedback, explore solutions, and develop prototypes that accelerate collaboration and decision-making.
Prioritization & Escalation Management: Evaluate incoming client escalations, assess their urgency and business impact, and balance immediate issues against planned roadmap commitments to ensure appropriate resolution.
Roadmap & Release Planning: Partner with product leadership and product design to define roadmap priorities, communicate product direction, and coordinate release planning with engineering teams.
Agile Team Collaboration: Participate actively in Scrum ceremonies and collaborate closely with engineers to maintain alignment on priorities, address blockers, and support consistent delivery of high-quality product increments.
Voice of the Customer: Represent client needs throughout the product development lifecycle, ensuring that feature decisions reflect real-world workflows, customer challenges, and the objectives of the communities served.
Cross-Functional Release Enablement: Work with customer experience and product education teams to prepare internal stakeholders for new releases, product enhancements, and changes in functionality.
Client Discovery & Validation: Lead customer discovery conversations, gather insights, test assumptions, and validate new concepts with clients before committing to development.
Post-Release Performance Evaluation: Monitor feature adoption, usage data, and client feedback after launch to assess product effectiveness and inform future enhancements.
Business Case Development: Build data-driven business cases for proposed product investments, connecting customer needs, adoption insights, and business objectives to product priorities.
Continuous Improvement: Identify opportunities to improve product workflows, strengthen collaboration, enhance delivery quality, and expand the effective use of AI across product management activities.