Operations Lead

CanadaRemoteFull-timelead

OperationsOperations Manager

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Quick Summary

Key Responsibilities

Supply Chain and Inventory Planning: Manage demand forecasting and purchasing across sales channels, coordinate with manufacturers, and balance product availability with working capital.

Requirements Summary

Establish scalable workflows, operational KPIs, tools, and documentation that reduce dependency on individual knowledge and support consistent execution.

Technical Tools

OperationsOperations Manager

Take ownership of end-to-end operations for a fast-growing consumer brand preparing for international expansion. As the first dedicated Operations hire, you will build the processes, systems, and partner network needed to support growth across multiple markets and sales channels. You will oversee the full product journey, from demand forecasting and purchasing to international logistics, retail distribution, and online fulfillment. Working directly with the founders, you will turn operational complexity into scalable, efficient workflows while balancing product availability, service quality, and working capital. This is a hands-on leadership role combining strategic planning with practical problem-solving. As the business expands across Europe, you will have the opportunity to shape its operational foundations and grow into a Head of Operations position.

You will take responsibility for the operational infrastructure supporting the company's growth, connecting supply chain, logistics, retail, customer operations, and finance. Your key responsibilities will include:

Requirements

~1 min read

You are an experienced operations professional who combines end-to-end supply chain understanding with a practical, hands-on approach. You can bring structure to fast-changing environments, make independent decisions, and build processes that remain effective as the business scales. The ideal candidate will demonstrate:

Several years of experience in operations, supply chain, or logistics involving physical products.
Direct responsibility for inventory, purchasing, warehousing, product availability, or delivery performance, rather than an exclusively analytical or coordination-focused role.
A strong understanding of how demand forecasting, procurement, production, working capital, transportation, and sales interact.
Experience working with third-party logistics providers (3PLs) and freight forwarders; international sourcing and retail distribution experience are strong advantages.
The ability to design straightforward, scalable processes from initially unstructured workflows and document them for team-wide use.
A proactive ownership mindset, with the confidence to solve problems, communicate risks early, and move initiatives forward independently.
Strong communication skills in both German and English.
A master's degree in supply chain management, logistics, or a related field is an advantage but not required.