2d ago
New

Customer Services Operations Manager

Asda Housemid
OperationsOperations Manager
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Quick Summary

Key Responsibilities

· Significant experience in a customer service, operations, or retail leadership role. · A proven track record of delivering measurable improvements in customer satisfaction and service performance.

Requirements Summary

Discretionary company bonus Company pension up to 7% matched Company Car allowance of £5,700 15% colleague discount in store and online Free access to wellbeing services such as Stream,

Technical Tools
OperationsOperations Manager
Customer Services Operations Manager
Asda House
Full time
Permanent
37.5

Competitive salary plus benefits

Corporate Store Operations
3 November 2026

About the Role

~2 min read

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

  • Discretionary company bonus

  • Company pension up to 7% matched

  • Company Car allowance of £5,700

  • 15% colleague discount in store and online

  • Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

Location & Eligibility

Where is the job
Asda House
On-site at the office
Who can apply
Same as job location

About this job

Posted
2 days ago
Employer
has 2,741 open jobs on Jobera in 9 countries.

Listing Details

Posted
October 21, 2026
First seen
October 21, 2026
Last seen
October 22, 2026

Posting Health

Days active
1
Repost count
0
Trust Level
56%
Scored at
October 23, 2026

Signal breakdown

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Customer Services Operations Manager