Network Field Technician (Smart Hands)

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Part detective, part field tech, part network explorer. We're re-addressing an entire enterprise network in Reno, and before we can change anything we have to find out exactly what's out there. We need a curious, hands-on person to be our eyes, hands and legs on site: open the racks, trace the cables, talk to the people, and help us uncover what's connected to what.

This is a short-term, onsite engagement in Reno, NV (starting ASAP through end of November, possibly into December) and a rare chance to see real enterprise servers, network gear, storage and platforms up close. No textbook has a rack this interesting.

What you'll do

Working directly under a lead project consultant, you'll help close the gaps in our discovery:

• Explore the closets. Walk the server rooms and network closets, review servers and network devices, and photograph racks, labels, ports and cabling.
• Follow the cable. Trace cables from patch panels and switches to the endpoint on the other end, and document what you find.
• Run scripts. Execute simple scripts and PowerShell commands to collect device and system details, with guidance from the consultant.
• Collect data. Log in to servers (with provided access) to gather configuration and IP information.
• Talk to people. Meet end users and application owners to learn what systems do, what they connect to, and who depends on them.
• Keep the record clean. Log findings in shared trackers and spreadsheets so the team can plan the re-IP with confidence.
• Jump in anywhere. Discovery is messy. If it helps the project, you'll probably get asked to do it.

What you'll learn

This role is a crash course in how real enterprise IT fits together:

• How servers, switches, routers, firewalls and storage are racked, cabled and labeled in the real world
• How IP addressing, VLANs and subnets work across a live network
• Practical PowerShell and scripting for data collection
• How infrastructure projects are run: discovery, documentation, daily standups and stakeholder communication
• How to interview technical and non-technical people to get the answers you need

You'll finish with hands-on experience, a story for your resume, and exposure to a team of experienced consultants.

Who you are

An experienced IT Professional or you're interested in technology and enjoy learning how systems work. This opportunity is a great fit for a current student or recent graduate looking to gain hands-on experience in IT infrastructure, networking, and technical operations.

Required Qualifications

• Currently enrolled in or recently graduated from a technology-related program, or have equivalent hands-on technical experience
• Available to work onsite in Reno, NV, five days a week, approximately 7 AM–3 PM
• Able to handle light equipment and work in server rooms and network closets, including occasional kneeling, bending, and using a step stool
• Comfortable communicating with others, asking questions, and approaching unfamiliar people
• Organized, detail-oriented, and dependable, with a focus on documentation and accuracy
• Available to start immediately and work through the end of November, with a potential extension into December

Nice to Have

• Basic knowledge of networking, Windows or Linux administration, or scripting
• Familiarity with PowerShell, command-line tools, or IP addressing
• Relevant coursework, labs, personal technology projects, a home lab, or help desk experience

No experience with enterprise gear? That's okay. Curiosity and follow-through matter more.

Logistics

• Location: Onsite, Reno, NV
• Hours: About 7 AM to 3 PM, Monday to Friday
• Daily check-in: Status meeting at 7:30 AM
• Start date: As soon as possible
• Duration: Through end of November; possible extension into December
• Reports to: Lead project consultant, who sets daily priorities
• Compensation: Varies based on experience