Provider Relations Clerk- Hansen- Full Time

United States·Green BayNormal

Other

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Quick Summary

Overview

This position will work 40 hours per week and is eligible for full time benefitsProvider Relations Clerk Come work where we specialize in you! We have nearly 2,

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This position will work 40 hours per week and is eligible for full time benefits
Provider Relations Clerk

Responsibilities

~1 min read

→Respond to incoming provider inquiries via phone, email, and written correspondence, routing requests appropriately and ensuring timely, professional follow-up.
→Maintain and update provider information within provider relations and network databases, ensuring accuracy of demographic, contact, and participation data.
→Assist with processing provider-related documentation, including contracts, amendments, notifications, and correspondence, ensuring proper filing and record retention.
→Support provider onboarding and ongoing relationship activities by coordinating communications, tracking requests, and assisting with issue resolution.
→Prepare and distribute routine provider communications, such as letters, notices, and updates, in accordance with organizational standards.
→Maintain logs, reports, and tracking tools related to provider inquiries, communications, and requests to support reporting and workflow efficiency.
→Provide general administrative support to the Provider Relations team, including scheduling, document preparation, and support for special projects as assigned.

Requirements

~1 min read

High School Diploma and/or GED Required
Associate's Degree in healthcare administration, business, or related field Preferred

1-3 years administrative or clerical experience Preferred

Hears Whispers < 3 feet - Constantly
Hears Whispers 3-8 feet - Constantly

Color Discrimination - Constantly
Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Understanding of healthcare provider networks, credentialing, and compliance processes preferred
Familiarity with provider database systems and documentation requirements
Basic knowledge of medical terminology and insurance verification processes
Strong customer service and professional communication skills (phone, email, and written)
High level of accuracy and attention to detail in data entry and document handling
Effectively interact with providers, internal teams, and payors in a professional manner
Analyze, verify, and reconcile provider information and requests
Maintain confidentiality of sensitive provider and organizational information