Quality Systems Program Manager

At Medtronic, we believe quality is foundational to delivering innovative therapies that help people live healthier lives. We are seeking a Quality Systems Program Manager to join the new Electrophysiology Therapies (EPT) CAPA team and help strengthen quality system performance through structured problem solving, cross-functional collaboration, and continuous improvement. In this role, you will serve as a key contributor to quality system processes with a strong focus on CAPA leadership, systemic issue resolution, and operational excellence. You will partner closely with functions across the business to drive timely, effective and compliant execution of quality system requirements. This is an opportunity to make a meaningful impact by helping ensure the quality and integrity of products that support patient care around the world. You will join a team committed to excellence, innovation, and continuous improvement.

• →Manage and support the Corrective and Preventive Action process, including investigation, root cause analysis, action planning, implementation, and effectiveness verification; partnering with cross-functional teams to address quality issues and drive sustainable solutions.
• →Lead or support quality system initiatives that improve compliance, consistency, and efficiency in the CAPA space by identifying risks, recurring issues, and improvement opportunities.
• →Facilitate problem-solving efforts using structured methodologies such as root cause analysis, risk assessment, and continuous improvement tools.
• →Contribute to documentation, training, and governance activities related to quality systems and CAPA.
• →Communicate clearly with stakeholders at all levels, ensuring timely escalation and alignment on key issues.
• →Support change management efforts related to quality systems processes and process improvements.

To be considered for this role, please ensure the minimum requirements are evident in your applicant profile

• Bachelors Degree
• Minimum of 5 years of quality systems experience, or advanced degree with a minimum of 3 years of quality systems experience.

• Lean Six Sigma Green Belt certification preferred.
• Experience in medical device, healthcare, pharmaceutical, or other regulated industries.
• Proven ability to lead cross-functional projects and influence without direct authority.
• Strong analytical, communication, and organizational skills.
• Experience using quality metrics, dashboards, or trend analysis to drive action.
• Strong facilitation skills and comfort leading meetings with multiple stakeholders at multiple leadership levels.
• A strong sense of accountability, follow-through, curiosity and persistence.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

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The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.