Installation Technician

Company Overview

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry.  Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence.  Opus’ technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring.

Job Purpose

This position serves as the Installation Technician in the Field Service Support function responsible for delivery, installation, repair, maintenance, pick up and calibration of all equipment, instruments, and analytical systems in the emission inspection program. Works independent of direct supervision, responsible for customers who have recently bought or rented a machine and works to service the needs of all customers in a state or regional area.

Duties & Responsibilities

• Requires travel around the assigned territory using a company vehicle
• Responsible for delivery from West Chester warehouse of rental and sold units
• Performs maintenance of instruments and equipment at the PA warehouse.
• Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory
• Completes necessary paperwork and reports on assigned work and assist in the completion of records, reports, and other test documents.
• Responsible for the accuracy of inventory in his/her possession.
• Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment.
• Responsible for preventive maintenance on company vehicle assigned.
• Performs other duties as assigned

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills
• Ability to successfully pass a background check and drug screen
• Valid driver’s license to operate company vehicle
• Working knowledge of standard business practices.
• Superior verbal and written communication skills.
• Basic computer data entry skills.
• Ability to lift moderate to heavy items required.
• Ability to travel to locations around from station to station and create own hours while adhering to the responsibilities that need to be completed.

Requirements

• PC diagnostic capabilities, including knowledge of windows operating systems
• Ability to read schematic drawings
• Ability to use a standard set of tools
• Experience with taking apart computers or electronic devices and the ability to put them back together