Leasing Assistant

• →Walk units prior to tours to ensure cleanliness, accessibility, and suitability.
• →Accompany leasing staff on property and apartment tours as needed
• →Ensure model units and common areas are tour ready throughout day
• →Support full-time leasing staff throughout leasing process, including prospect communication, tours, follow ups, applications, and move ins.
• →Develop relationships with potential residents from first interaction through lease signing while practicing a consultative sales approach.
• →Take charge of follow-up process for prospects that did not immediately sign a lease and successfully determines next-steps depending on situation.
• →Keep meticulous notes and records of all telephone and in-person visits on guest cards and in Entrata. 
• →Assist with the move-in, move-out inspection process as needed.
• →Process applications for approvals. (i.e., credit check, rental history, etc.) and submit processed applications for approval.
• →Maintain excellent working knowledge of property, amenities and community.
• →Assist with market surveys by shopping competitive communities.
• →Secure new resident’s signature(s) on appropriate paperwork prior to move-in.
• →Orient new residents to the community upon move-in.
• →Distribute and follow-up on renewal notices, creating a sense of urgency to re-sign lease. 
• →Listen to and resolve resident requests, concerns and comments.
• →Complete other duties assigned by management. 

• REQUIRED: Previous experience with customer service and sales or retail.
• REQUIRED: Able to work within the leasing office hours: Mon-Fri from 9am-5pm, Saturdays 9am-1pm.
• Outgoing and extroverted personality
• Competitive, and self-motivated!
• Excellent communication skills

ABOUT OUR COMPANY: Discovery Capital is a privately owned design-build and property management firm based in Columbia, Missouri. For more than 20 years, we have fulfilled community needs by building a diverse commercial and residential real estate portfolio across the Midwest. Over the years, our portfolio has grown to include hotels, restaurants, mixed-use and market-rate communities, in addition to commercial and retail spaces. We remain focused on our plans for growth and currently have several exciting projects under construction and in queue!