21d ago

Founding Product Engineer

Canada·VancouverFull-timemid

EngineeringSoftware EngineerProduct EngineerSoftware Engineering

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Quick Summary

Key Responsibilities

patient and family referrals, provider and partner referral tools, and shareable moments that bring in new patients without paid ads Ship features and products quickly, often in days,

Requirements Summary

tool use, multi-step agents, prompt design and evals Fluency with data. You’re comfortable with SQL, analytics tools and experiment design,

Technical Tools

EngineeringSoftware EngineerProduct EngineerSoftware Engineering

Responsibilities

~1 min read

→Own the full client lifecycle (acquisition, intake, eligibility, scheduling, sessions, billing and claims, retention and re-engagement) and make every handoff smooth
→Design and build agentic systems that automate outreach, intake, insurance checks, appointment reminders, billing follow-up and re-engagement
→Build re-engagement flows that spot patients at risk of dropping out of care and bring them back at the right moment, through the right channel
→Build referral and growth loops into the product: patient and family referrals, provider and partner referral tools, and shareable moments that bring in new patients without paid ads
→Ship features and products quickly, often in days, not quarters
→Monitor what you ship: set up event tracking, dashboards, alerts and experiments, and report on what moved conversion, lifecycle and referral metrics
→Connect agents and features to our real workflows: CRM, scheduling, insurance eligibility, billing, SMS and voice
→Build evaluation and monitoring so agents stay accurate, safe and compliant in a healthcare setting
→Work directly with the founder, operations, billing and marketing to turn bottlenecks into automated systems

Requirements

~1 min read

2-4+ years building production software, full-stack preferred
Strong, hands-on experience with Go or willingness to learn quick
Hands-on experience building with LLMs: tool use, multi-step agents, prompt design and evals
Fluency with data. You’re comfortable with SQL, analytics tools and experiment design, and you can explain what moved a metric and why
A track record of owning a funnel, lifecycle or growth metric and improving it
Experience building referral, viral or retention features into a product, not just running campaigns on top of one
A self-starter who picks the right problem, scopes it and ships it without being told
Comfort working on a small team where you wear many hats and your work is visible
A product eye: you notice friction and design simple solutions
Bonus: health tech, billing or claims systems, HIPAA, voice or SMS AI, or products for older adults

What We Offer

~1 min read

Build AI agents and growth systems that put real patients in front of real clinicians, with outcomes you can measure
Own the whole lifecycle, not just a piece of it
A small team with high ownership and a direct line to leadership
A national platform that’s still early enough for you to shape it
Equity and salary package in a high growth environment