Banquet Operations Manager

We are looking for our next great team member to join us as a Banquet Operations Manager in our Banquets department. We are committed to providing you with: 

• Highly competitive wages 
• An exceptional benefit plan for eligible associates & your family members 
• 401K matching program for eligible associates 
• Flexible scheduling to allow you to focus on what is important to you 
• Discounts with our Crescent managed properties in North America for you & your family members 
• Additional hotel discounts with Marriott International brand hotels 
• Free Parking 
• Free Meal during your shift 
• Quarterly employee appreciation events to celebrate all your hard work! 

Marriott Syracuse Downtown seeks Banquet Operations Manager to clean and stock guest rooms to ensure Crescent Hotels & Resorts and Marriott brand high standards of cleanliness are met. 

Here is what you will be doing each day as a Banquet Operations Manager:

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Supervise the set up of function rooms to include placement of tables, linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
• Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing rebookings.
• Supervise clean-up of function room and proper breakdown and storage of equipment.
• Monitors expenses. Maintain records for inventory, labor costs and food costs. Follows proper purchasing and requisitioning procedures.
• Assist with the development and maintenance of department policies, forecasts and budgets.
• Enter billing information into point of sale/automated sales system in order to generate a final guest check.  Process payroll for each event which includes calculating number of hours worked. 
• Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day. 

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.