2h ago
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$70,000 - $90,000/yr

Implementation Specialist I

United StatesUnited StatesRemotemid
Implementation SpecialistCustomer Success
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Quick Summary

Key Responsibilities

marketing best practices, accounting workflows,

Technical Tools
Implementation SpecialistCustomer Success

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Role

~1 min read
  • Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting
  • Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems
  • Identify and implement new operational processes to drive efficiency 
  • Develop detailed technical documentation
  • Engage with internal stakeholders to define cross-functional workflows 
  • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set
  • Bachelor’s degree or equivalent experience
  • 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s)
  • Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners
  • Exceptional project management, communication, and technical skills to manage client engagements and internal resources 
  • Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
  • Nice to have: experience working with major e-commerce platforms (Shopify, WooCommerce, etc) or exposure to web development concepts
  • Nice to have : Previous experience in the payments or ecommerce space 
  • Nice to have: knowledge of of HTML, Javascript, API’s

Pay Grade - D
Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000
USA base pay range (all other U.S. states) per year: $62,000 - $82,000

 
 #LI-Remote
 

Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location & Eligibility

Where is the job
United States
Remote within one country
Who can apply
US

About this job

Pay per year
$70,000–$90,000 a year
11% below the $90,000 median for Implementation Specialist jobs on Jobera (49 salaries).
Who can apply
United States
Posted
Today
Employer
has 225 open jobs on Jobera in 5 countries.

Listing Details

Posted
October 26, 2026
First seen
October 26, 2026
Last seen
October 26, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
81%
Scored at
October 26, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

We’re excited to announce that Affirm is now a remote-first company!

Employees
1,001-5,000
Founded
2012
View company profile
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Implementation Specialist I$70,000 - $90,000