Operations Manager / Supply Manager Middle Easte

• Own the performance of your assigned hubs. 

• Work closely with your Line Manager and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together. 

• Build solid supplier relationships, making sure availability, pricing, and quality stay sharp. 

• Prioritize your time across hubs based on impact, urgency and opportunity, and follow actions through to measurable outcomes.

• Make the call when SLAs aren’t met and escalate when needed. 

·       Understand the local market dynamics of your hubs, including supplier landscape, airport/hub operations, demand patterns, seasonality, and competitor behavior.

·       Partner with internal stakeholders across different departments to achieve company goals.

• Use PowerBI, DevRev, and other internal tools daily. 

• Work with our Data team to spot issues early, like fulfillment dips or rising cancellations. 

• Turn insights into action: run experiments, fix inefficiencies, and track what’s working. 

• Monitor trends and service issues across your hubs. 

• Stay ahead of local events and demand spikes. 

• Act fast when things go off track. 

• Lead structured check-ins with suppliers using real-time data. 

• Track KPIs like service quality, compliance, pricing, and fleet availability. 

• Address supplier underperformance directly, agree corrective actions, follow up on progress, and escalate when standards aren’t met.

• Improve conversion through smart pricing strategies based on demand, competition, and market dynamics. 

• Preferably experience with Middle East market

• English language mandatory. Arabic or Turkish is a plus.

• Highly organized and dependable, able to manage competing priorities, meet commitments and close the loop on actions.

• 2–5 years of experience in Operations or Supply Chain ideally in a fast-moving environment. 

• Strong with data, structured in your thinking, quick to spot patterns and opportunities. 

• Not afraid to challenge suppliers, or your own team, when needed. 

• Based in Amsterdam or open to relocating. 

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale? Let’s talk.